Privacy Policy

Last updated: April 2026

At Clear Choice Home Improvement (“Clear Choice,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, request an estimate, communicate with us by phone, email, or text message, or otherwise interact with us in connection with our home improvement services and promotional offers.

By using our website or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

1. Who We Are

Clear Choice Home Improvement is a home improvement contractor serving homeowners in New England. Based on the campaign page you shared, Clear Choice offers bathroom remodeling and roofing services and may offer eligible customers a travel-related promotional benefit administered by a third-party travel partner, TripMotiv.

Website: www.travelwithclearchoice.com

2. Information We Collect

We may collect personal information in several ways, including directly from you, automatically through your use of our website, and from third parties.

Information you provide directly

When you fill out a form, request an estimate, contact us, or otherwise interact with us, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Property address or zip code
  • Project type, such as roofing or bathroom remodeling
  • Information about your home, project goals, timeline, and budget
  • Any other information you choose to provide

The campaign page specifically asks for first name, last name, phone number, email address, and project type, and notes that Clear Choice may also ask whether you own the home, your zip code, your ideal timeline, and your budget range.

Information collected automatically

When you visit our website, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring website or ad source
  • Website interactions and session activity

Information from third parties

We may receive information from:

  • Advertising and marketing platforms
  • Analytics providers
  • Lead generation or CRM platforms
  • Call tracking or text messaging providers
  • Referral partners
  • Third-party promotion or fulfillment partners

If a promotional travel benefit is offered, relevant information may also be shared with or received from TripMotiv, which the campaign page identifies as the third-party travel fulfillment partner.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiries
  • Schedule and confirm estimates or consultations
  • Evaluate whether your home and project qualify for our services or promotional offers
  • Contact you about your requested project, estimate, or appointment
  • Send service-related emails or text messages
  • Send marketing and promotional communications, where permitted by law
  • Administer promotions, rewards, travel vouchers, or related benefits
  • Coordinate with contractors, installers, service providers, and promotion partners
  • Improve our website, advertising, and customer experience
  • Maintain business records
  • Detect, prevent, or investigate fraud, misuse, or security issues
  • Comply with legal obligations
  • Enforce our agreements and protect our rights

The landing page says submitted information is used to schedule estimates, confirm eligibility, and administer the promotion.

4. Marketing Communications

If you provide your contact information, we may contact you by phone, email, or text message regarding:

  • Your estimate request
  • Your project inquiry
  • Appointment scheduling
  • Promotional offers
  • Product or service updates
  • Follow-up communications related to your inquiry

Where required by law, we will obtain your consent before sending marketing text messages or certain other communications.

You can opt out of marketing emails by using the unsubscribe link in the email. You can opt out of text messages by replying STOP. Even if you opt out of marketing messages, we may still send you non-marketing communications related to your estimate request, appointment, project, contract, warranty, or customer service.

5. Text Messaging Policy

If you opt in to receive text messages from Clear Choice, you agree to receive recurring automated or non-automated text messages related to your inquiry, appointment, project, and, if applicable, promotional offers.

The campaign page includes two separate consent checkboxes: one for non-marketing text messages about the customer’s inquiry or project, and one for marketing/promotional messages. It also states that message frequency may vary, message and data rates may apply, and users can reply HELP for help and STOP to opt out.

Text message terms

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase unless expressly stated otherwise
  • Reply STOP to cancel
  • Reply HELP for assistance
  • You are responsible for providing an accurate mobile number
  • If your phone number changes, you should notify us before the number is reassigned

We may use third-party providers to send and manage text communications on our behalf.

6. Promotions, Rewards, and Travel Benefits

From time to time, Clear Choice may offer promotional incentives in connection with qualifying home improvement projects.

The campaign page states that this particular offer is not a free-entry sweepstakes, that entry is tied to becoming a paying customer who completes a qualifying bathroom or roofing project, that qualifying customers receive a travel voucher, and that approximately 1 in 500 qualifying completed projects may result in selection for a grand-prize luxury vacation. It also states that travel incentives are managed by TripMotiv, an independent third-party travel provider.

If you participate in a promotion:

  • We may use your information to verify eligibility, administer the offer, and communicate with you about promotion-related benefits
  • We may share relevant information with third-party vendors or fulfillment partners, including travel or rewards administrators
  • Additional promotion-specific terms may apply and will control in the event of any conflict with this Privacy Policy

7. How We Share Personal Information

We do not sell your personal information for money. We may, however, share your information in the following circumstances:

Service providers

We may share information with companies that help us operate our business, including providers of:

  • Website hosting
  • CRM and lead management systems
  • Marketing automation
  • Email and SMS delivery
  • Payment processing
  • Analytics
  • Call tracking
  • Customer support
  • Appointment scheduling
  • Installation, fulfillment, or subcontractor coordination
  • Promotion and fulfillment partners

If your inquiry or project relates to a promotional offer, we may share information with companies that help administer that offer. The campaign page identifies TripMotiv as the travel fulfillment partner for the travel voucher and vacation components.

Business transfers

We may disclose information in connection with a merger, acquisition, financing, sale of company assets, or similar business transaction.

Legal and safety reasons

We may disclose information when necessary to:

  • Comply with law, regulation, subpoena, or court order
  • Respond to lawful government requests
  • Enforce our agreements
  • Protect our rights, property, or safety
  • Protect our customers or the public
  • Detect or prevent fraud or security issues

With your direction or consent

We may share information with other parties when you request it or authorize us to do so.

8. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Operate and improve our website
  • Understand how visitors use our website
  • Remember your preferences
  • Measure ad performance
  • Support remarketing and audience targeting

You can control cookies through your browser settings. If you disable cookies, some features of the website may not work properly.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Respond to inquiries
  • Administer estimates, projects, and promotions
  • Maintain required business and legal records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, insurance, warranty, and regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

10. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. If you click through to another website or interact with a third-party platform, that party’s privacy policy will apply.

This includes any third-party promotion, booking, or travel fulfillment provider.

12. Children’s Privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without appropriate consent, we will delete it as required by law.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Know what personal information we collect and how we use it
  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal exceptions
  • Opt out of certain forms of sharing or targeted advertising, where applicable
  • Limit the use of sensitive personal information, where applicable
  • Not be discriminated against for exercising privacy rights

15. Call Recording

If you call us, your call may be recorded or monitored for quality assurance, training, customer service, compliance, or fraud prevention purposes, where permitted by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Changes become effective when posted unless otherwise required by law.

17. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us:

Clear Choice Home Improvement
[email protected]